Projects

I help teams build better products — and better ways of working together.

I'm drawn to messy, meaningful problems — the kind where design, operations, and people all need to come together. Whether it's scaling a team, launching a design system, or rethinking how millions of people interact with government services, I care most about the humans in the process.

Here's a look at some of the work I'm most proud of:

Esri

Design operations in the Creative Lab, helping teams across ArcGIS product lines — Pro, Online, Map Viewer, Instant Apps, and Indoors — build shared standards and smoother ways of working together.

Login.gov

I grew the design team from 4 to 24 people, expanded into 3 new markets, and rethought how millions of folks log in to government services. A big, meaningful challenge.

Department of Veterans Affairs API Platform

Built the human-centered design practice from scratch for the VA's API program. Led a remote crew of designers and researchers focused on making the platform genuinely useful for developers.

Zapier

I scaled the design team by 150% in 3 months, drove a full visual identity redesign, and shipped the company's first design system. It changed how the whole org approached product design.

U.S. Web Design System

Co-founded USWDS — a design system now used by hundreds of government websites serving millions of people. One of those rare projects where the work really matters.

Lightweight Django

I co-authored this O'Reilly book to show developers how to build modern web apps by pairing Django with client-side frameworks and real-time features. Still one of my proudest shipped things.